For any business to run smoothly, it needs a robust and reliable IT infrastructure. This infrastructure covers computers and networks, databases, servers, and so on. Managed IT Support Services or Managed IT Services oversee the general maintenance of a company’s IT infrastructure. But it’s not as simple as it sounds.
Managed IT Solutions
Today’s business landscape relies on, and is driven by, information technology. Without it, a business’ chances of survival are very slim. Information Technology comprises a complex network of information systems that enable an organization to operate, communicate, and provide customer support, among other things. And for each of these systems or technologies, a special type of expertise is required.
Why businesses need Managed It Support Services
Business owners should consider partnering with a Managed IT Services provider for the following reasons:
1. IT support from trained experts
As mentioned above, a business’ IT infrastructure comprises a network of complex systems that require specialized expertise. Managed IT Solutions providers bring with them professionals who are experts in their respective fields. What this translates to is having a team of experts taking care of your IT infrastructure, with each one focused on their special field. This can significantly reduce the risk of common IT problems like database breaches, server crashes, network downtime, and so on.
2. More affordable IT support
When you hire an in-house team to manage your IT system, you need several experts, so to speak, and usually, this means higher pays for each one (compared to other employees in your organization). Apart from higher pays, you need to factor in the usual overhead expenses, from additional office space to utility usage, health insurance coverage, and more. With Managed IT Services, you completely eliminate overhead costs.
3. You can focus more on the business
When you have an in-house team overseeing your IT infrastructure, you still need to be on top of things, which basically means checking the team from time to time to ensure the integrity, security, and capability of your IT system. This takes time and attention, both of which you could have utilized for the business itself.
When you hire the services of a Managed IT Solutions provider, all of these internal tasks will be taken off your shoulders. They will oversee your IT 24/7 and troubleshoot issues as they happen, with or without your permission or input (depending on the terms of the contract or service agreement).
4. 24/7 support
The problem with an in-house IT team is that they aren’t always immediately available to work on issues or troubleshoot, especially if these happen after hours or on weekends. With an outsourced team, they will remotely monitor your IT system 24/7, which means two important things: they can catch issues as they occur and work on these immediately or without delay. Before any “real” damage is done, the issue will have been resolved.
Contact Visual Edge IT today
If you own a small or medium size business, you’d be glad to know that we have made Managed IT Support services easily accessible for small and medium enterprises. Please feel free to contact us at (800) 336-1642.
Featured Photo by Suzy Hazelwood