HP & Xerox Expand Business Relationship

written by Scott Cullen June 4, 2019

This just in. HP Inc. and Xerox Corporation have announced an expansion of the companies’ business relationship. Xerox will source from HP certain A4 and entry-level A3 products with the majority running on Xerox’s ConnectKey controller software, and Xerox will supply toner to HP for these and other products. The printers will be based primarily on the laser printing technology HP acquired from Samsung in 2017.

In addition, the companies have agreed to partner in the Device as a Service (DaaS) market. Xerox will become a DaaS specialist in HP’s Partner First program in the U.S. Xerox’s services capabilities and customer reach in the small to midsize business market, combined with HP’s award-winning DaaS PC offerings, will allow both companies to meet a wider range of customer needs. Xerox will be authorized to sell HP PCs, displays and accessories to its commercial customers through DaaS. HP will also make Xerox’s cloud-based content management platform DocuShare Flex available on its commercial PCs distributed in the U.S.

“This announcement broadens our portfolio of products, software and services, expands the reach of DocuShare Flex, increases productivity in our toner facilities, strengthens ConnectKey’s position in our printer family, and makes us a formidable player in the IT Solutions business especially with the small to midsize business we know so well,” said Steve Bandrowczak, president and chief operations officer, Xerox.

“This arrangement is an extension of our existing relationship and creates incremental opportunities for HP in several important areas,” said Enrique Lores, president, Imaging and Printing, HP Inc. “It further demonstrates the strength of HP’s differentiated IP and portfolio and positions the business for growth over time in both office printing and DaaS.”

The companies will announce release dates for the relevant A4 and entry-level A3 printers closer to product launches. Xerox expects to begin offering HP DaaS to U.S. customers in the second half of 2019.

Scott’s Upshot

HP and Xerox had an existing business relationship prior to this announcement, so at face value, this seems to be a natural evolution of that relationship. Xerox will be sourcing additional A4 and A3 products from HP, so what’s the big deal? How about the DaaS model that HP will be sharing with Xerox? DaaS is the wave of the future and HP has been touting this model for a couple of year’s now and through this partnership, Xerox is well-positioned to leverage this model with customers. Then there’s the HP PCs that Xerox will be selling as well as including Xerox’s DocuShare Flex cloud-based content management platform on HP’s PCs. Can you say, “one-stop shop” or “synchronicity?”

Overall, this is a brilliant move for both companies. Whether or not we’ll see this partnership grow beyond this or evolve into something totally different (we did not say acquisition), remains to be seen. But whatever happens next, might not be much of a surprise.


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